Free Carer Ticket: Disabled guests pay the standard rate for a ticket (Adult or Child as appropriate) and will be provided with one free carer ticket. Disabled guests can use promotional vouchers in line with the terms and conditions for that voucher; if a disabled guest would like to use a promotional voucher, the voucher should be used as follows. No distinction is made as far as ticket prices or promotions are concerned between able bodied and disabled guests. All promotions and offers are always subject to a full price ticket being purchased. Please note carer tickets cannot be pre-booked as they must be collected in person when presenting the above documentation. Disabled guests who have a specific need for a second helper/carer can request another free ticket, but will need to show that they have a need for a second carer by providing a registered GP or NHS letter or direct email sent in a secure, non- editable format notifying the recipient requires additional carer support.

Ride Access Pass: this is available to guests who may find it difficult or cannot stand for long periods of time either due to a physical disability or a learning/emotional impairment. Applications must be submitted at least 7 days in advance of your visit.