Terms and Conditions

Waiting List Guidelines

1. Waiting List Queue & No Guarantee of Admission

1. Queue Allocation: Where an Event reaches full attendee capacity, further RSVPs are placed on a Waiting List in the order received (sequential, first-come, first-served queue).
2. No Guarantee of Availability: Joining the Waiting List is an expression of interest and does not constitute a confirmed Booking or guarantee admission. A place only becomes available if a confirmed attendee cancels their reservation or the Host increases event capacity.
3. Limitation of Liability for Disappointment: Neither Hosts nor Blue Badgers are liable for any costs, losses, travel expenses, or disappointment arising from a place not becoming available from the Waiting List.

2. Place Release, Notification & Time-Sensitive Acceptance

1. Notification Dispatch: When a place becomes available, an automated notification is sent simultaneously via email and the BB Events Notification Centre to the next person in the Waiting List queue.
2. Time Window for Acceptance: The notified user has a strictly limited time window to claim the place:
   • Standard Window: 24 hours from the timestamp of the notification.
   • Last-Minute Window: If a place opens within 24 hours of the Event start time, a shortened acceptance window applies (e.g. 2 hours) as indicated in the alert.
3. Auto-Pass to Next in Line: If the user fails to accept or complete the RSVP/payment flow within the designated time window, the offer automatically lapses and the place is immediately released to the next person on the Waiting List.

3. Queue Management & Expiry

1. Voluntary Cancellation: An Attendee may leave the Waiting List at any time via their BB Events account without penalty.
2. Automatic Expiry: All Waiting List entries automatically expire and are purged from the active queue once the Event start time has passed.