Terms and Conditions

Attendee Guidelines

Membership Requirement: To book onto an Event, you must be a current Blue Badgers member, or attending as the registered carer, personal assistant, or companion of a member in accordance with stated arrangements.
RSVP Process & Confirmation: Submitting an RSVP reserves a place. Depending on Event configuration, places are either confirmed automatically or subject to Host acceptance. A booking is only legally confirmed once you receive a confirmation notification (via email or BB Events app notification).
Disclosing Access & Medical Needs: You must provide accurate booking details and disclose any accessibility, mobility, sensory, dietary, or medical support needs relevant to your safe participation in good time before the Event.

Valued Community Role: Blue Badgers explicitly recognises carers, personal assistants, and essential companions as full members of our community in their own right.
Carer Ticketing: Where an Event allows a carer, PA, or companion to attend alongside you, the listing will clearly state the policy and any associated ticketing discounts or complimentary places. It is your responsibility to book a place for your companion where required.

Event Pricing: Event fees (if applicable) are clearly displayed before booking.
Statutory Consumer Protections: Nothing in these Terms affects your statutory consumer rights, including under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, where applicable.
Attendee Cancellations: You may cancel your booking in line with the cancellation policy shown on the Event listing. For free community events, you agree to cancel as early as possible (at least 24 hours in advance) so your place can be offered to someone on the Waiting List.
Event Cancellation by Host: If the Host cancels an Event, you are entitled to a full refund of any admission fee paid.

Mutual Respect & Dignity: All Attendees, companions, and carers agree to uphold an atmosphere of mutual respect, empathy, and kindness. Harassment, discrimination, abuse, bullying, or violence (online or in-person) will result in immediate removal and potential membership suspension.
Following Venue & Host Instructions: Attendees must follow all reasonable on-the-day safety instructions given by the Host and Venue staff.
Participation at Own Risk: Attendees take part in Events at their own risk, subject to the statutory duties of care and safety responsibilities placed on the Host, Venue, and Blue Badgers under English law.

Explicit Consent for Access Data: Any health, medical, or accessibility information provided is Special Category Data under UK GDPR. It is collected with your explicit consent and shared with the Host strictly on a need-to-know basis to ensure your safety and reasonable adjustments.